SERVICE & REPAIR
Fire sprinkler service & repair
If you have a fire sprinkler leak, a leaking sprinkler head, a frozen pipe that broke, a broken pipe after a cold snap, or water on the floor and you don’t know why, First Line Fire Protection can help.
We focus on water-based fire sprinkler systems in light hazard and small commercial buildings in the Molalla–Salem area. Most of our work is day-to-day service calls and repairs, not huge new construction projects.
You don’t have to know exactly what’s wrong. Tell us what you see, and we’ll walk through the next steps with you.
Common fire sprinkler problems we fix
Most service calls fall into a few buckets. Here are some of the issues we deal with all the time.
Leaks & broken pipes
Sprinkler leaks at heads, fittings and joints, slow drips that turn into puddles, and broken pipes after a freeze or a cold night. We track down where the water is really coming from and repair the damaged piping or head.
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Water on the floor with no obvious source
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Leaking sprinkler heads
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Leaking pipes at fittings and couplings
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Frozen fire sprinkler pipes that cracked or broke
If your problem isn’t on this list but involves a water-based fire sprinkler system, ask us anyway. We’ve probably seen it.
Damaged sprinkler heads & fittings
Heads that got hit by a forklift, ladder or storage, heads that are painted or corroded, and fittings that got bumped out of place. We replace the damaged parts and make sure the system is back in proper condition.
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Heads knocked crooked or broken
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Painted or corroded sprinkler heads
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Loose or damaged fittings
Alarms, air and valve issues
Tripped dry valves that won’t reset, low air or high air alarms, compressors running nonstop, and nuisance alarms that won’t clear. We troubleshoot the cause and work through the reset and repairs.
Tripped dry valves that won’t reset
Low air or high air trouble on dry systems
Compressors running nonstop or won’t start
Alarm panel beeping or showing trouble with no clear reason
How pricing works for service & repair
Some fire sprinkler repairs are straightforward and can be priced up front. Others are hidden above ceilings, behind walls, or underground, and we won’t know exactly what’s going on until we get onsite.
Fixed-price work
When the scope is clear and we can see what needs to be done, we’ll give you a fixed price to complete the repair. You’ll know the cost before we start, and we’ll stick to that number for the agreed work.
Time & materials (T&M)
When the problem is unknown — like leaks above a finished ceiling, frozen branch lines that may have multiple breaks, or buried piping — we’ll treat it as time and materials. Before we begin, we’ll explain our labor rates, material approach, and how we’ll keep you updated.
Either way, our goal is the same: no surprise work and no surprise bills. If we uncover something bigger than expected, we stop, explain what we’re seeing in plain language, and discuss options before moving forward.
If you want to read more about how we handle communication and unknowns, visit our First Line Promise page.
What we do
First Line Fire Protection is mainly built around service, repair and small work on water-based fire sprinkler systems in light hazard and small commercial buildings.
Service calls for leaks, frozen and broken pipes
Repair of damaged heads, fittings and small sections of piping
Trouble calls for alarms, air issues and valve problems
Small sprinkler changes and minor piping adjustments tied to remodels
What we don’t do
There are some types of work we don’t take on at this time. Being clear about that up front saves everyone time.
Large new construction fire sprinkler projects
Major system redesigns that need full calculations
High-rise or very large warehouse systems
Work that requires a full fire sprinkler engineering package and PE stamp
If you’re not sure whether your project is a fit, ask anyway. If it’s not something we handle, we’ll tell you that honestly and you won’t get a sales pitch.
Where we do fire sprinkler service calls
We serve roughly a 35-mile radius around Molalla, including Molalla, Canby, Oregon City, Woodburn, Silverton, Mt. Angel, Salem, Keizer, Hayesville, Four Corners, Stayton, Aumsville, Sublimity, Hubbard and Gervais.
If you’re near the edge of that area and aren’t sure if you’re in range, ask us. We’ll be honest if it doesn’t make sense for either of us.
Service & repair questions
Do you handle fire sprinkler leaks and emergency repairs?
Yes. Call us and we’ll tell you straight what we can do and realistic timing. If the leak is active, we’ll focus on stopping the damage first, then making a clean repair.
What should I do if a fire sprinkler is leaking right now?
Call us. If you know where your sprinkler riser/valve is, you can have someone meet us there. Don’t force valves you’re unsure about—every building is different and we don’t want you to create a bigger problem.
Do you do emergency fire sprinkler work?
We’re not a giant 24/7 dispatch center, but we do our best to respond quickly. We offer same-business-day callbacks during normal hours and will always be clear about how soon we can realistically get there.
Do you repair leaking sprinkler heads?
Yes. We fix leaking heads, damaged fittings, and heads that won’t stop dripping. We’ll confirm the correct head type and replace it properly.
Do you repair frozen or burst sprinkler pipe?
Yes. Frozen pipe issues can turn into major water damage fast. We repair burst sprinkler lines and help you understand what failed and what prevents it next time.
Do you work on dry sprinkler systems (low air, air leaks, tripped dry valve)?
Yes. We troubleshoot dry system issues like air leaks, compressor/pressure problems, low air alarms, and dry valve trips. You’ll get a clear explanation of what’s wrong and what it takes to fix it.
Time & Materials or a firm quote — how do you price repairs?
It depends. For leaks and troubleshooting, it’s often Time & Materials because the full problem isn’t always visible until we’re on site. We explain scope up front and you approve anything outside the plan—no surprise bills.
Do you do deficiency repairs from an inspection report?
Yes. If another company did the inspection (or you have a deficiency list), we can review it, prioritize what matters, and handle the repairs.
What areas do you serve?
We serve roughly a 35-mile radius around Molalla, including Salem, Keizer, Woodburn, Oregon City, Canby, Silverton, Mt. Angel, Hubbard, Aurora, Wilsonville, and nearby cities.
How do I schedule service?
Call (503) 878-3964 or use our contact form. If it’s a leak or urgent issue, tell us what’s happening and where the riser room is located if you know.
Need help today?
Call (503) 878-3964 — local sprinkler service, clear communication, and no surprise bills.
Ready to talk about your fire sprinkler problem?
Whether it’s a leaking sprinkler head, a frozen or broken pipe, a tripped dry valve, low air or high air issues, or you just need your inspection done, we’re happy to talk it through and figure out the next step with you.
Call (503) 878-3964 or send a request and we’ll call you back the same business day during normal hours.